TERMS & CONDITIONS

1. Company Information

Vineyard Getaways is a Bordeaux-based wine tourism and lifestyle experience company offering curated vineyard visits, private wine tours, gastronomic experiences

2. Booking & Reservations

All bookings are subject to availability and confirmation. Reservations are considered confirmed only after payment confirmation and written approval by Vineyard Getaways.

3. Payments

Payments may be made via credit/debit card, bank transfer, Stripe, or other approved payment platforms. All payments will be made in Euros (€).

4. Cancellation Policy

Client cancellations made more than 14 days before the experience may qualify for partial or full refunds. Less than 14 days are generally non-refundable.

5. Travel & Insurance

Clients are responsible for valid travel documents, personal insurance, and flight and train transportation arrangements unless explicitly included.

6. Liability

Vineyard Getaways collaborates with third-party providers including wineries, chauffeurs, restaurants, hotels, and activity partners. We are not liable for circumstances beyond reasonable control.

7. Responsible Alcohol Consumption

Wine tastings are intended for responsible enjoyment. Vineyard Getaways reserves the right to refuse service to intoxicated guests.

8. Intellectual Property

All website content including branding and itineraries remain the intellectual property of Vineyard Getaways.