Frequently Asked Questions
Booking & Planning
What types of experiences do you offer?
Private château visits, Wine tasting, Gourmet lunches, Vineyard picnics, Luxury stays, Wellness & Vinotherapy experiences, Oyster and coastal escapes, Vintage wine experiences and much more.
How far in advance should I book my wine tour?
We recommend booking at least 2–4 weeks in advance to secure preferred vineyards, accommodations, and private experiences. During peak travel seasons, earlier reservations are advised.
Are your tours private?
Yes. All Vineyard Getaways experiences are designed as private and personalized journeys tailored to your interests, pace, and preferences.
Can itineraries be customized?
Absolutely. Every itinerary can be adapted based on wine preferences, château selections, gastronomy interests, family travel, wellness experiences, or luxury upgrades.
Do you offer transportation?
Yes. Private chauffeur-driven transportation is included or available as an upgrade depending on the selected experience.
Which wine regions do you cover?
Our experiences primarily focus on Bordeaux, including: Médoc, Saint-Émilion, Graves & much more. Selected custom experiences beyond Bordeaux may also be arranged upon request.
Travel Information
Do you arrange airport transfers?
Yes. Private airport and train station transfers can be arranged upon request.
Where should I stay in Bordeaux?
We can recommend luxury hotels, boutique vineyard stays, château accommodations, or centrally located options based on your travel style.
Are tours available in English?
Yes. Experiences are available in English, and additional language arrangements may be possible upon request.
What is the best time to visit Bordeaux?
Bordeaux is beautiful year-round, though spring through autumn is especially popular for vineyard visits and outdoor experiences.
What payment methods do you accept?
We accept major credit/debit cards and selected international payment methods depending on the booking platform.
Can beginners join the tours?
Of course. Our experiences are designed for both wine enthusiasts and first-time visitors looking to discover Bordeaux in an approachable and memorable way.
Experiences
Can you help plan special occasions?
Yes. We can curate experiences for anniversaries, birthdays, proposals, corporate retreats, and private celebrations.
Can dietary preferences be accommodated?
Yes. Vegetarian, vegan, halal, and other dietary preferences can be arranged with advance notice.
Are family-friendly experiences available?
Yes. Selected experiences are suitable for families and can include countryside activities, scenic locations, and tailored pacing for children.
Payments & Policies
What is your cancellation policy?
Cancellation terms may vary depending on the experience and partner reservations. Full details are shared before booking confirmation.
Is a deposit required?
Yes. A deposit may be required to confirm premium experiences, accommodations, or exclusive reservations.
Contact & Support
How do I contact Vineyard Getaways?
You can contact us through the website enquiry form or by email for personalized assistance and itinerary planning.